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Case Study - How KitConnect Solved The Challenges Around Content Management


A global furniture company, manufacturers and supplies office furniture, including desks, chairs, and shelving. Their furniture systems are much like a configurable Kit-of-Parts – a repository of reusable components with thousands of ways to mix and match components within a furniture line, offering numerous design options. The company’s goal was to build a repository of all their furniture, enabling select clients, such as architecture and interior design firms, to use their furniture in their own designs.

The Challenge

The furniture Company’s goal was to simplify the utilization and configuration of their furniture for architecture and interior design firms, in order to increase the use of their furniture system, and generate higher sales and revenue. Simplifying the configurability posed two challenges:

  • The first challenge was during the design phase. The company needed to ensure all the design teams have the latest designs, configuration rules and constraints at hand. Unfortunately, communication of configuration rules and constraints in the furniture line to designers was done through PDFs, prone to errors and misinterpretation, and lacking scalability to provide a single source of truth. In addition to errors and misinterpretations, change management was also missing, making it difficult to communicate any adjustments in design or configuration availability to their clients.

  • The second challenge they encountered was the management of content due to the fact that they didn't have a useful underlying system. The overhead needed to verify the Bill of Materials (BOM) or parts’ list from each unique design is immense, with hours of manual effort and potential for human error. By being able to quickly understand how many pieces of furniture, by type, in all current projects, would save hours of manual effort and reduce errors.

The Solution

One approach to a solution discussed was to use a configurator. They quickly realized that using a configurator introduced yet another system to manage. In addition to that, it would also take the design team out of Revit, and BIM content into another tool, which would not solve the underlying problem. With Project Frog’s KitConnect, a BIM native configurator, the furniture company has a one-stop solution. KitConnect, results in a content management library that offers a single source of truth for all stakeholders, with changes both scalable and accessible to everyone throughout the pipeline as opposed to updating many files one by one in the traditional way.

Generation of BOMs from within KitConnect lets the furniture company know exactly how many instances of an item are in each project, resulting in better supply chain management. By more exact knowledge of product components, the company is also able to drive their production line better resulting in increased sales and revenue.


  • A complete library allows for efficient content management of the company's furniture system

  • Design teams adhere to the constraints provided by the furniture company

  • A streamlined process manages all changes

  • A 45 percent increase in efficiency collecting BOMs, driving the supply chain

  • Increase in sales

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